Forty-five minutes is enough to know whether a non-destructive technology answers your question, and which one deserves a trial.
The first conversation is free and commits you to nothing. Or describe your process in the form below.
A technical conversation: you describe an operation and a measurement question. We tell you what can be measured, what cannot, and what would need checking before you commit to anything. Nothing to prepare but your process as it is, drifts included. See who will answer.
A single question, with no project behind it? Write to us too: a clear answer to “can this be measured?” is worth more than a file built on a wrong assumption.
What helps us answer precisely
The more precise these are, the more precise the answer. Six points, in the order they matter.
- The process and the operation concerned. Drying, blending, crystallisation, coating, goods-in. A named operation is worth more than an industry.
- The measurement question, as you put it. In your own words, even if it is still vague: I never know when to stop, I find out about the problem at release testing. Reformulating it is our job, not yours.
- How fast you have to decide. Every minute, every batch, once a shift. That sets the installation mode, and the installation mode sets the technology, before any question of precision.
- The matrix and its state. Powder, granule, liquid, suspension, film, tablet. Moving or at rest. Temperature, moisture, opacity, and whether there is a container to see through.
- Your current reference method. Karl Fischer, loss on drying, chromatography, visual inspection, or none yet. An in-line measurement is built against a reference, and choosing that reference is the first step where none exists.
- Area and equipment constraints. Explosive atmosphere, clean-in-place, sterility, qualified equipment, an available process connection or sight glass. This is often what decides the real cost, and it is worth saying in the first exchange.
Two or three of the six is how most people arrive, and establishing the rest is precisely what the conversation is for.
Three things we hold to
The technology is named after the question
The question, the matrix and the rate come first. Named in that order, the technology is chosen on the evidence.
An accuracy is stated against a reference
Against a reference method, on a given sample population. Settle those two and the figure means something you can hold a supplier to.
The first conversation is unbilled
It commits you to nothing, and it ends with an answer either way. That is worth as much to you as to us.
Describe your process
A few lines are enough. We will come back with precise questions.
Other ways to reach us
If you would rather not go through the form:
- By e-mail: send a message. A few lines on the operation and the measurement question are enough to start.
- By booking a slot yourself: open the calendar and book 45 minutes. You pick the time and the invitation reaches you straight away. You will leave that conversation with leads that apply to your own lines.
- Postal address: 73 rue du Château, 92100 Boulogne-Billancourt, France
Our full contact details are in the legal notice.
Frequently asked questions
How quickly do you reply?
Within one working day: a proposed slot, or a question to clarify your need.
Do we need a confidentiality agreement before describing a process?
Yes, gladly, and it is common: a good share of our discussions start that way. We sign yours or send you ours, whichever suits you, before any data, spectra or samples are exchanged. Where signature takes time at your end, a first conversation about the measurement question works without naming the product or the formulation, and that is almost always enough to say whether the measurement is possible.
What happens after the first conversation?
Three outcomes, and the third is common. Either the question is handled by a short scoping phase, which costs the gain from your own history before any spend. Or the signal is uncertain and has to be checked on your products. That calls for a staged trial, with go and no-go criteria agreed in advance. Or the conclusion is that your existing method is already the right one for this question, with the reasoning set out. In all three cases you will leave with something in writing. See how a project runs.
Tell us about your process. We will tell you whether the measurement is possible.
The form above, the calendar or an e-mail: all three lead to the same forty-five minutes.
You pick the slot, you get the invitation.